|
Natural Supplements
|
"We went in, found the queries that were problems,
found out they didn't have indexes... and then we got kudos from
the users the next day saying 'this is faster'."
"We've had many occasions where we were able to go into Confio
(Ignite) and look at the software and see a graph of month by
day... We were actually able to troubleshoot some slowness before
the users actually said it was slow... We went in, found the
queries that were problems, found out they didn't have indexes, and
we indexed the tables and did some statistics updating." - Ben
Miller, Nature's Sunshine Products |
|
Technology
|
"History is Key."
"It's the best way we have of telling if there's been some code
changes or if something is not performing as well today as it was
yesterday... Using Ignite, versus Profiler, you actually have a
history, which is key... I think I'm a better DBA because I'm using
Ignite." - Dan Shargel, DBA, Wall Street on
Demand
|
|
Travel
|
"In the first month we used Ignite for SQL Server, we
were able to use it to eliminate a hidden locking
problem."
"We were having database waits an average of 8-10 hours a
day, and on some of our worst days we even had up to 120 hours of
waits. The same problem also brought our websites down
every night for 10 minutes, a constant source of irritation because
we didn't know why it was happening. Ignite illustrated
the exact source of the problem and allowed the Microsoft technical
team to make a fix that completely eliminated it." - Amy
Stuemky, DBA, Globus Family of Brands
|
|
Consulting
|
"Ignite for Oracle is a well-balanced performance
monitor, built on a proven wait event tuning
methodology."
"Ignite for Oracle allows the DBA to quickly find the components
of response time and drill-in to locate and correct sub-optimal SQL
statements. Best of all, Ignite for Oracle has an intuitive
interface that allows you to track database wait events by SQL,
session and user." - Donald Burleson,
Principal, Burleson Consulting
|
|
Finance
|
"I could not troubleshoot the new SQL 2008 system
without the Confio Ignite tool for SQL."
"I got your phone message yesterday. Sorry I haven't been able to
call back. I have a heavy work load and tend to forget what time it
is. Last night I worked 10pm-5am. This week, we are working closely
with Microsoft Support to trace a problem back to a buffer latch
"wait type" on a production SQL server. With the help of the Ignite
tool, we are able to pinpoint the exact time and the stored
procedure query where the problem is occurring. With this
information, we are able to tell Microsoft we found a bug inside
their new SQL 2008 platform. Seriously, I could not troubleshoot
the new SQL 2008 system without the Confio Ignite tool for
SQL." - DBA, Financial Services Firm, Florida
|
|
Finance
|
"Within 24 hours we were able to pinpoint and solve a
year old problem."
"Ignite was a huge benefit. Within 24 hours of using the tool, we
were able to pinpoint and find a solution for an issue that we had
spent over a year trying to fix. Our problem was that we were
tuning the code, when it turned out not to be a code problem, but a
parameter setting on a table. It was so obscure, that without the
tool, we probably never would have figured it out." - Tara
Paider, Chief Solutions Architect, Fortune 100
financial services and insurance company
|
|
Government & Aerospace
|
"We were able to cut database wait times in
half…"
"We installed Ignite for Oracle in about 30 minutes one weekend,
and immediately identified two significant performance-robbing
queries. Using its focused data, we were able to cut database wait
times in half within the first few days of the trial period. This
translated directly into faster response times for our customers.
Once those issues were addressed, we could easily see the next
targets for optimization. Our database wait times are now less than
25% of what they were a few short months ago. Through the entire
time, Confio has been very helpful and proactive, both in getting a
tricky Oracle configuration handled and in helping us analyze our
data. Our database is the heart of our system, and I consider
Ignite for Oracle our single best tool for optimizing our database
performance." -David Hancock, DBA ARINC,
Inc.
|
|
Healthcare
|
"Thanks so much. I am always impressed with how
responsive and accommodating your company is."
- Connie Kraska, Tucson Medical Center, Sr System
Software Engineer
|
|
Healthcare
|
"Again- Confio has the best customer service of any
vendor I've ever dealt with."
- Michael Smith, Virtual Radiologic (vRad), Senior
Database Engineer
|
|
Insurance
|
"Ignite for Oracle identified and eliminated major
performance bottlenecks."
"After installing Confio Ignite, I immediately identified a high
volume of waits for library cache pin and library cache load lock,
both of which are not normally seen in the database, let alone
being the primary response time consumers. This was identified
within 2 minutes of investigation with the Ignite for Oracle tool.
This has resulted in overall response time reductions between 2/3
and 9/10 of the time it was taking to process compared to last
Friday… We have identified and eliminated a major performance
bottleneck from the environment." - Dallas
Deeds, Nationwide, Senior DBA. For more,
see Insurance
Case Study
|
|
Insurance
|
"Ignite for Oracle just helped me identify a cpu problem
on our production box."
"by the way...Ignite just helped me identify a cpu problem on our
production box.....everything looked fine at the server level, but
once you look at the error logs on the server, we could see that we
have a board or a cpu failing. ...nice tool." - Mark A
Frank,Nationwide
|
|
Insurance
|
"Another Ignite victory"
"Ten minutes of work to identify naughty SQL code (causing server
to hit 100% CPU) & determine a missing index and bad stats, an
hour to input everything into an RFC, another ten minutes to put in
the fix: 766 million disk reads per pay - GONE... 1.298 billion
logical I/Os per day - GONE. Two easy, big successes in two weeks -
not bad..... " - Senior DBA, 5 year Ignite user
|
|
Managed Service Provider
|
"In 24 hours...I had found and fixed the
problem."
"I was given a week to fix the critical customer situation.
In 24 hours, I had Ignite installed, found and fixed the
problem." David Park, Sr. Oracle DBA, GSI
Commerce
|
|
Managed Service Provider
|
"We are using it frequently with good results. Thank you
for a good tool."
- Senior Oracle DBA, Applications on Demand,
IBM Global Services
|
|
Managed Service Provider
|
"Ignite is now a major part of our performance and
monitoring strategy…"
"Without the use of Ignite, solving the performance issues and
completing the upgrade would have been extraordinarily difficult
for our team to do on its own, particularly when you consider the
severe time constraints we faced. Confio's Ignite quickly
pinpointed the issues and helped us get up to optimal performance
for peak season. Ignite is now a major part of our performance and
monitoring strategy and helps us maintain a quality user experience
for our partners and customers." -John McGivern, VP IT
Operations, GSI Commerce. For more, see GSI eCommerce Case
Study
|
|
Manufacturing
|
"Yesterday Ignite flagged the code below as causing
the majority of wait time in CRP."
"We tuned the code and the initial results are very good. When I
look at the wait times just for this code it went from 22 minutes
down to a little less than 2 minutes. When I look at the wait
times for the entire database for the same time period it went from
38 minutes down to 16 minutes."
- Senior DBA, Lone Star Steel.
|
|
Media & Communications
|
"Ignite allowed me to resolve bottlenecks that a
database-wide view could not see…"
"Before Ignite we were chasing the wrong SQL. Customer care could
not resolve the calls about poor response for users. Ignite found
the problem for us. Ignite for Oracle gave me the visibility into
our database that I never had before, and as a result I was able to
ensure we exceeded our service requirements for the customer during
the busiest season. Ignite allowed me to resolve bottlenecks that a
database-wide view could not see, and as a result it made a big
difference in our system performance". - DBA
Manager, Liquid Digital Media. For more,
see Digital Media Case Study
|
|
Other
|
"Ignite by Confio will give you great
info"
"A tool like Ignite by Confio will give you great info about
exactly what is going on in your database and will help you when it
comes to identifying what queries need re-written and so
forth."- unsolicited customer comments from the Oracle-l
mailing list
|
|
Other
|
"Awesome."
"We love your product! We've just been through some really ugly
issues and it's so nice not having to hunt down all of the SQL
stats individually." - Eric, DBA,
DealerCarSearch.com
|
|
Pharmaceutical
|
"Ignite is great!"
"We are finding so many bad SQL statements that it is actually
overwhelming! I have just sent in a 2nd round of changes to improve
SQL in our 2 main scientific apps. The testers will be done today
and I will put them into production Friday night. The other DBA and
I estimated we recoup the cost in ~ 90 days (based on time
savings/user/year in terms of SQL performance)." - Ron
Reidy, Lead DBA, Array BioPharma, Inc.
|
|
Real Estate
|
"Ignite for SQL Server=awesome."
"I tuned some indexes and revised stored procs based on the charts
from the IWC tool, and the performance changes in first month were
dramatic." -Kevin, SQL Server DBA, Fidelity
National Real Estate
|
|
Restaurant and Food Service
|
"Confio is an extremely good company to work with and
small enough to understand (and respond to) the needs of their
customers and the changing marketplace."
Tim Callaghan, Software Developer, Crunchtime
|
|
Retail
|
"We looked at OEM."
"Basically it was HTML wrapped around the same old Statspack
report. OEM gave us too many numbers, led us down the
wrong trail. The Ignite approach is much more
sensible." - Senior DBA, retail eCommerce
service provider.
|
|
State & Local Government
|
"Thank you for your assistance. This appears to have
worked marvelously well! You may close that ticket, counting one
satisfied customer."
- Stephen Schneider, DBA, City of Jacksonville,
FL
|
|
State Government
|
"We were blind without it!"
"It is GREAT to have Ignite up and running - I felt BLIND without
it!" - Manager of database applications,
County government, Colorado
|
|
Technology
|
"Don't Use AWR For Wait Event Analysis"
"Confio also showed that TM-Contention is the largest wait event,
but it also showed the queries waiting (lock table…in exclusive
mode) and the machines. The table locked and the machines had
nothing to do with the insert issue. A completely different part of
the application. So, we can skip this event. I don't think you can
get this kind of information from AWR!" -Chen Shapira,
Production DBA, Blog of Chen Shapira
|
|
Technology
|
"We are seeing immediate paybacks in tuning custom code
in the e-Business suite."
"Thanks to you and your team for installing and configuring this
tool, and for getting us acquainted with the features of Ignite. We
are seeing immediate paybacks in tuning custom code in the
e-Business Suite." -Dan Majors, DBA,
Seagate Technology
|
|
Technology
|
"One of the most significant improvements to a program
that I have ever completed..."
"We are PL/SQL guys, so we know the front-end side of writing the
logic. We had tuned our program to the best of our ability, and
still no marked improvements. Without this help in determining the
way in which our code interacts with the database itself, we would
have been lost. We banged this out so quick, and with so little
noise, that it hardly seems like we did anything, but this single
change is one of the most significant improvements to a program
that I have ever completed at Seagate." - Oracle Developer
at Seagate
|
|
Technology
|
"Huge Costs Savings…"
"Database tuning is a fertile ground for huge cost savings, and
the RMM methodology is a recipe to achieve it." - Dave
Herring, Denver, Colorado, formerly CTO, StorageTek and VP of
Engineering, McDATA Corporation
|
Follow Us