Confio Partner Programs build a complementary and valuable relationships with service provider, consulting, training and independent software vendor partners. Partner programs are designed to identify and develop new users to benefit from Confio products, and to implement Confio Software solutions.
Confio Partner Program Types
Choice of partner programs depends on the role each organization wishes to play in serving Confio customers, with varying levels of commitment and expertise in each program. Partners may join one of four groups:
- Gold Solution Partners: Value Added Resellers delivering licenses and support in their geographic region
- Silver Solution Partners: Consultants and Service Providers implementing products sold directly by Confio to the customer
- Performance Partners: Consultants and Service Providers refer potential end users to Confio
- Consulting Partners: Trusted consultants and trainers who Confio introduces in situations where the customer requires on-site service beyond the standard Confio support for Ignite.
- Service Providers: Managed Service Providers license Ignite under a special short term license agreement to monitor their customer databases.
Gold Solution Partners
Gold partners deliver and implement Confio products in their designated territory. Gold partners maintain all business relationships with the customer, and are the first line of technical support for end user questions.
To qualify as a Gold partner, an organization must have established technical expertise in delivering database performance solutions, as well as demonstrate marketing and sales coverage in their geographic region or technical specialty. Sales, pre- and post- sale technical teams must be qualified and trained to represent Confio. Contact email@example.com to reach the Confio account manager for the specific region of interest.
Silver Solution Partners
Silver partners work directly with potential customers and manage the evaluation and implementation of Confio products, then facilitate the direct sale of licenses by Confio to the end user customer. Typically Silver partners add value in the technical implementation, but do not want to be involved in the financial details of reselling Confio licenses. Often the Silver partner is a trusted consultant, hired to resolve performance problems at a customer site, who uses Ignite as part of the project and then facilitates the purchase of a permanent license to allow the customer to maintain long term benefit. Silver partners receive a referral fee in lieu of a traditional reseller margin.
To qualify as a Silver partner, an organization must demonstrate technical expertise in implementing Ignite and helping customers achieve expected benefits. Because Confio sells and supports the licenses directly, Silver partners are not responsible for end user support and do not need a first level support capability. Contact firstname.lastname@example.org to reach the Confio account manager for the specific region of interest.
Confio Performance Partners are consultants and integrators of databases and business applications needing expert performance analysis tools to use in their customer deployments. Under the Program, the Partner gains free licensed access to Confio's advanced performance tools for use in implementation and training engagements. In return, the Partner to refers qualified lead prospects to Confio and is eligible to receive referral fees after a license is purchased. Simple to join, with no fees or financial obligations, Confio Performance Partners provides a database performance alliance that improves customer service delivery.
To join the Performance Partner program, simply refer a qualified lead to Confio. Download the form and program guidelines.
Trusted technology and business partners, Confio Consulting Partners are the organizations that Confio recommends to Ignite customers who require detailed post-sale, training or performance consulting assistance. Each Consulting partner has detailed experience in a relevant technical discipline and has earned the confidence of the Confio technical support team. Services range from onsite, hands-on training, to specialized performance resolution projects. All Consulting Partners have been previously successful as Gold or Silver partners and have a strong working relationship with Confio sales and support teams. If you are interested in joining this program, contact your Confio account representative.
Managed service providers, monitoring their customer databases locally or remotely, can benefit from Confio's service provider licensing. For frequently changing and short term licenses, the Confio FIRE licensing program offers a way for managed service providers to utilize Ignite at their customer sites, while enjoying flexible licensing and time based payments.