Support and Technical Information

The resources listed help provide the expert “know-how” about database performance and Confio products. Supported customers can link to our dedicated Support site to get the latest software downloads for all versions of Ignite.

Support (http://support.confio.com)

The Confio Support site has the latest software downloads, tips, and release information for Confio customers.

Wait Event Tips

Understand the significance of the most frequently encountered Wait Events that impact your database.

Custom Alert Library

Ignite gives the capability to be proactive in monitoring the database. Custom Alerts are unique in the ability to watch for the result of any database condition or business process that you can write a query or SQL procedure to check. This section explains how to create Custom Alerts with Ignite and contains a growing library custom alerts already written by our expert DBAs.

White Papers

Download your choice of Confio whitepapers on technical and business topics.

Frequently Asked Questions

Mostly company and product focused, this section attempts to address some of the questions you may have.

Training

Confio has teamed with Orapub, a training and consulting organization with a national reputation in database performance. Orapub shares Confio’s vision of using wait time based methods for optimal database performance management, and offers course that combine Orapub’s performance training with the use of the Confio Igniter Suite to achieve outstanding results. See the schedule of Orapub classes presented by Confio.